MANAGED IT
24/7 Help Desk
Need assistance day or night, our operating hours staff, and oncall technicians are here to help you no matter the time to ensure your business is able to continue without issue.
Central Anti-Virus
To ensure your business is protected from Viruses, Spam, Phishing, Smishing, Pop-ups, and Malware.
We provide state of the art Anti-Virus with a central management console to ensure all notifications, and flags are seen and responded to accordingly
Office Techbench
Do your systems require a thorough going over, replace a hard drive, or upgrade the RAM capacity?
Our Tech bench is a space our technicians can work on your systems to protect them from the elements and ensure no static interference can affect the components, while a Piece of Mind inspection, or upgrade is being completed
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Web Design
Does your business need a website?
Do you want to upgrade your existing website to pull it in the the 21st century?
Are you looking to setup a digital storefront to allow your customers to shop online?
Our designers are skilled and capable of building a site to meet your desires.
Firewall Management
We'll configure your Firewall to ensure that harmful sites cannot be accessed, specific programs can be run without authorization, and to ensure only desired network traffic is allowed access to your Business Network
Network Equipment Management
Need to configure your NAS (Network Attached Storage) to allow a specific team, or everyone in your business access.
Setup code on your Tier 2, or Tier 3 switches to ensure data streams to the correct servers, or VOIP phones to the PBX server.
Server Management
With many different types of businesses in the world there are equally as many types of servers, each tailored to the environment they are serving.
We can proactively maintain, or create new servers, or server banks to allow teams to access programs, host your e-mail, or host your website to name just a few.
Active Directory Management
Do you need your system computers setup to allow any staff member to sign in on any computer, have access to their desktop, and all their files?
Creation or removal of staff access per extended leave, hiring, and terminations?
MOBILE DEVICE SETUP & SUPPORT
Do you require phones to be set to "factory" setting each time one is returned, and re-deployed to another staff member?
Do you want your voicemails setup to allow a caller to "press 1" to be sent to another employee?
Do you want to control what apps can be installed on your company devices?
We can creation app control lists that only allow specific applications to be installed or to block all games, or related apps.
When your staff are working away from the office do they have need to access their files?
We can setup a remote file link from their device to the office allowing for access to all documents, quotes, or invoices immediately without the need to have someone from the office send them to you.
DATA PROTECTION
Device / Drive Encryption
Onsite Backup Solutions
Offsite Backup Solutions
Cloud Backup Solutions
Cloud Services
Office 365
We can offer Office 365 packages for your company to provide your business workstations, and laptops access to the entire Microsoft Office Suite of programs.
Programs include: Word, OneNote, Publisher, PowerPoint, Excel, Outlook, Teams, and Skype
Google Suite
We can offer Google Suite packages for your company to provide your business workstations, and laptops access to the entire list of Google programs.
Programs include: Google Mail, Hangouts, Google Drive, Docs, Sheets, Forms, and Slides
Central Cloud NAS
We can offer to setup access to On-Prem / Cloud-Based storage, virtual data rooms, and client portals.
Access to files can be setup to allow only employee's within the company, or only specific employee's access.
Client portals can be setup to allow your customers to see their orders, special deals, or access to their files/data within your company.
IT PROJECTS
Security:
Cybersecurity is the most talked-about boardroom topic in any industry.
So many transactions occur online, which can put sensitive customer information at risk.
Malware is also a substantial threat, bombarding your corporate inboxes and your website’s comment threads.
While your IT department can protect against day-to-day risks, it may be prudent to hire a third-party to perform an IT audit of your company’s network security.
Equipment Refreshes & Software Upgrades:
Are you planning to replace a number of your office computers, or purchasing the latest license for the programs your company uses.
We can build a project to pre-stage all workstations being purchased, and perform data-migration onsite to allow minimal downtime during the course of the upgrade.
Office Relocation:
Is your company moving offices?
We can setup a project to have our technicians assist in dismantling your existing network, packaging up your staff's desks, and then reassembling them as is at the new location.
IT Compliance Audit:
No one likes to think about compliance, but it’s nonetheless important.
Externally, you want your business to abide by product licenses and prevent licensing violations and fines.
Internally, you want to have a protocol to protect employee computers and networks from threats.
Compliance is too important to trust to anyone but an expert.
Network Planning & Management:
Network planning, from server design to maintenance, requires detail-oriented focus and collaboration from a dedicated, professional team.
You do not want to hand over your network to IT professionals who don’t have experience planning and managing a network.
The negative results could permanently impact your business.
As importantly, an outside resource can help you to identify gaps in your infrastructure that you may not have even known about.
Server Migration (On-prem / Cloud):
Are you looking for a way to cut your current IT Operating costs?
We can help you to source out options from Cloud based Hosting providers, to On Premise Server solutions.
Predicting costs out over a 5-year period to show, long term the savings that could be made upon an initial investment.